Usage of this copy of 2jtabs do not allowed on this www.mercedsoftware.com domain Merced Systems, Inc. Honors Customers with 'Summit Awards' at Merced 2009 Executive Summit

Merced Systems, Inc. Honors Customers with 'Summit Awards' at Merced 2009 Executive Summit

Keiser Permanente, Sprint Retail, and Bank of America receive top honors at the Merced Systems Executive Summit for their Performance Management Initiatives and Operational Excellence

Redwood Shores, CA, September 22, 2009 — Merced Systems, Inc., the leading provider of sales and service performance management software, today announced the recipients of the 2009 Summit Awards. Each company was recognized for its dedication to performance management in its organization, and for innovation in bringing performance management to customer-facing front line operations.

Kaiser Permanente, Sprint Retail, and Bank of America received recognition in the following categories:

  • Greatest Improvement — Kaiser Permanente
  • Fastest Cultural Transformation — Sprint Retail
  • Highest Program Adoption — Bank of America
Each year, Merced Systems recognizes customers who have embodied the spirit of performance management, creating performance-focused organizational cultures, and taking inventive approaches to improving key performance metrics, including operational effectiveness and efficiency, and customer experience. "These companies are all being recognized because they have undertaken focused performance management programs in their organizations and realized measurable results," said Mark Selcow, president of Merced Systems. "Each has gone above and beyond the standard operational approaches to performance management and created performance-driven cultures, and we are proud that our technology played a role in their successes."

About Merced Systems, Inc.
Merced Systems is the leading provider of sales performance management and service performance management applications focused on improving operational effectiveness of sales forces and service organizations across a range of vertical industries. Merced Systems' award winning products serve Global 2000 customers, and include advanced analytics and reporting, incentive compensation management, coaching and other performance execution applications. With a strong track record of growth and delivering business impact to its customers, Merced Systems has been profitable for the past 7 years. Merced Systems is a privately held venture capital-based company headquartered in Redwood City, CA, with major operations in the UK. For more information on Merced Systems, please visit www.mercedsystems.com.


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