Merced Systems Receives Top Ranking in Ventana Research 2009 Sales Performance Management Value Index
Merced Incentive Compensation Management Received Top Scores in Product Reliability and Customer AssuranceRedwood Shores, CA, July 12, 2009 — Merced Systems, the leader in Sales and Service Performance Management software, announced today that Merced Incentive Compensation Management (Merced ICM) received top scores in Product Reliability and Customer Assurance by Ventana Research in the firm’s 2009 Value Index for Sales Performance Management. The Customer Assurance category ranked vendors on customer feedback, product focus, and financial stability while the Product Reliability category ranked vendors on product scalability and performance. Merced ICM was clearly identified as one of the top ICM products in the category.
Ventana Research Value Index for Sales Performance Management is part of a new category of quantified, research based indexes to help technology buyers determine the right solution for their needs. The firm evaluated vendors dedicated to Sales Performance Management based on extensive research and a verified audit to determine an overall weighted evaluation.
Merced ICM drives sales effectiveness and efficiency for large organizations within complex data and compensation environments. It improves an organization’s calculation accuracy, reduces costs for managing incentives and improves sales force motivation and retention by automating the process of commission, bonus and incentive administration. Proven in production to over 100,000 payees, Merced ICM delivers category leading scalability. Developed on a single, unifed code base, Merced ICM is also the only solution to deliver a fully integrated compensation engine with reporting, quota management, modeling and critical processes such as dispute management. Finally, with the most intuitive payee and administration interfaces in the market, Merced ICM allows analysts and business users to rapidly develop, manage, and update compensation plans in order to react to changing market conditions and business needs.
“The importance of having buyer-based technology evaluation research is essential to shortening the time and reducing the risk of selecting vendors and products,” said Mark Smith, CEO & EVP Research at Ventana Research, “Merced Systems should be congratulated on their achievement in the Value Index for Sales Performance Management which is rapidly becoming a critical category of applications for sales organizations.”
“We’re excited to continue to receive industry recognition as the emerging leader in Sales Performance Management for large enterprises,” said Mark Selcow, President of Merced Systems. “With an advanced feature set, ability to scale, and capability to quickly adjust and align individual compensation with corporate objectives across large populations, Merced ICM enables companies to achieve real bottom-line results and rapidly respond to changing business needs.”
To review the research in more detail visit www.ventanaresearch.com/spmvalueindex.
About Ventana Research
Ventana Research is the leading benchmark research and advisory services firm. Ventana provides expert guidance to help organizations manage and optimize performance – to become not only more efficient but more effective. The company’s unparalleled insights and best practices guidance are based on our rigorous research-based benchmarking indexes of people, processes, information and technology across business and IT functions worldwide. The combination of benchmark research, rigorous market coverage and in-depth knowledge of hundreds of technology providers means
About Merced Systems
Merced Systems is the leading provider of Sales and Service Performance Management applications focused on improving operational effectiveness of sales forces and service organizations across a range of vertical industries. Merced Systems' award winning products serve Global 2000 customers, and include advanced analytics, reporting, incentive compensation management, coaching, and other performance execution applications. With a strong track record of growth and delivering business impact to its customers, Merced Systems has been profitable for the past 6 years. Merced Systems is a privately held venture capital-based company headquartered in Redwood City, CA, with major operations in the UK. For more information on Merced Systems, please visit www.mercedsystems.com.
